Foundations of IT Service Management Based on ITIL® V3
Foundations of IT Service Management based on ITIL® V3Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who…
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Produktdetails
Weitere Autoren: Kolthof, Axel / Verheijen, Tieneke / Veen, Annelies / Tjassing, Ruby / Pieper, Mike / Jong, Arjen
- ISBN: 978-90-8753-827-9
- EAN: 9789087538279
- Produktnummer: 13306813
- Verlag: Van Haren Publishing
- Sprache: Italienisch
- Erscheinungsjahr: 2008
- Seitenangabe: 410 S.
- Plattform: PDF
- Masse: 0 KB
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