Dana Chisnell

Handbook of Usability Testing

How to Plan, Design, and Conduct Effective Tests

Ebook (EPUB Format)

Is your product user-friendly? Take these steps to find out Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect. Learn to recognize factors that limit usability Decide whether testing should occur in a lab setting or at the… Mehr

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Produktdetails

Weitere Autoren: Rubin, Jeffrey / Spool, Jared (Vorb.)

ISBN: 978-1-118-08040-5
EAN: 9781118080405
Produktnummer: 13892963
Verlag: Wiley
Sprache: Englisch
Erscheinungsjahr: 2011
Seitenangabe: 384 S.
Plattform: EPUB
Masse: 9'017 KB
Auflage: 2. Aufl.

Über den Autor

Jeffrey Rubin, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer. A pioneer in the field of usability testing, he has consulted for leading companies worldwide. Dana Chisnell is an independent user researcher and usability consultant. She has done usability, user interface design, and technical communications consulting and development since 1982. Companion Web site Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates