Improving Public Services
International Experiences in Using Evaluation Tools to Measure Program Performance
The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that measuring the types of performance that people value most -- real outcomes for citizens -- continues to be an elusive goal. And why is performance measurement so difficult? Because performance managers have not taken full advantage of the tools and knowledge available in the field of program evaluation; the worlds of performance measurement and program evaluation have much to learn from each other, but they remain largely separate for reasons of history,…
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Produktdetails
Weitere Autoren: Baehler, Karen J. (Hrsg.) / Klerman, Jacob Alex (Hrsg.)
- ISBN: 978-0-19-064606-6
- EAN: 9780190646066
- Produktnummer: 29056232
- Verlag: Oxford University Press
- Sprache: Englisch
- Erscheinungsjahr: 2016
- Seitenangabe: 320 S.
- Plattform: PDF
- Masse: 16'288 KB
Über den Autor
Douglas J. Besharov, JD, is the Norman and Florence Brody Professor at the University of Maryland School of Public Policy, where he teaches courses on poverty, welfare, children and families, policy analysis, program evaluation, and performance management. He is also a senior fellow at the Atlantic Council, where he leads a program in international policy exchanges. In 2008, he was President of the Association for Public Policy Analysis and Management (APPAM) and is currently APPAM's International Conference Coordinator.Karen Baehler, PhD, is Scholar in Residence at the American University School of Public Affairs. Her research focuses on the theory and practice of policy analysis in social and environmental policy. She holds a PhD in Policy Sciences from the University of Maryland College Park.Jacob Alex Klerman, MA, is a Principal Associate and Senior Fellow with Abt Associates in Cambridge Massachusetts and the Editor of Evaluation Review. His research focuses on labor market policy, nutrition policy, and evaluation methods.
2 weitere Werke von Douglas J. (Hrsg.) Besharov:
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