Andrew Sobel
Making Rain
The Secrets of Building Lifelong Client Loyalty
Buch
Praise for Making RainAn entertaining and practical guide to building lifelong client loyalty, Making Rain is profoundly insightful as well as motivating. A must-read for all professionals who aspire to distance themselves from their competitors by growing client relationships that are stronger, deeper, and more valuable-for them and for their clients.-Dale Gifford, Chief Executive, Hewitt AssociatesFew understand the advice business like Andrew Sobel, and his well-written book, Making Rain, is overflowing with insight and sage advice on how to create value for clients and earn their enduring loyalty.-Jim Robbins, Chief Executive, Cox Communi…
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Beschreibung
Praise for Making RainAn entertaining and practical guide to building lifelong client loyalty, Making Rain is profoundly insightful as well as motivating. A must-read for all professionals who aspire to distance themselves from their competitors by growing client relationships that are stronger, deeper, and more valuable-for them and for their clients.-Dale Gifford, Chief Executive, Hewitt AssociatesFew understand the advice business like Andrew Sobel, and his well-written book, Making Rain, is overflowing with insight and sage advice on how to create value for clients and earn their enduring loyalty.-Jim Robbins, Chief Executive, Cox CommunicationsThis is a book that is both fascinating and fun. Brilliantly written, meticulous in detail, and penetrating in analysis-anyone who wants to master the art of being a professional advisor will benefit from it.-Sir Brian Pitman, Senior Advisor to Morgan Stanley and former chairman, Lloyds TSB GroupIn a world where managers seem to churn over more frequently than inventories, Andrew Sobel's new book, Making Rain, is a welcome respite, a savvy guide to lasting client and customer relationships.-Stan Davis, author, It's Alive and BlurMaking Rain appeals to everyone in business, not just in professional services. Andrew Sobel highlights how the interaction of relationships, longevity of trust, innovative ideas, and expertise combine to produce results and long-term loyalty. An excellent read that is full of insights.-Sir Win Bischoff, Chairman, Citigroup EuropeIn Making Rain, Andrew Sobel demonstrates a deep understanding of how resilient client relationships are formed and why some professionals are pulled in closer and closer by their clients while others, just as skilled technically, do not establish such relationships. His description of the attributes of extraordinary advisors is a must-read for leaders of professional services firms.-Steven B. Pfeiffer, Chairman, Fulbright & Jaworski LLP
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Produktdetails
- ISBN: 978-0-471-26459-0
- EAN: 9780471264590
- Produktnummer: 9854299
- Verlag: John Wiley & Sons
- Sprache: Englisch
- Erscheinungsjahr: 2003
- Seitenangabe: 258 S.
- Masse: H23.5 cm x B15.7 cm x D1.9 cm 568 g
- Abbildungen: HC gerader Rücken mit Schutzumschlag
- Gewicht: 568
Über den Autor
ANDREW SOBEL is a leading authority on the skills and strategies required to build enduring client relationships. A noted business strategist and popular speaker, his clients have included such prominent companies as Citigroup, Cox Communications, Fulbright & Jaworski, Booz Allen Hamilton, and Hewitt Associates. He is coauthor of the acclaimed book Clients for Life, as well as dozens of articles on relationship building and loyalty. Formerly a senior vice president of one of the world's largest management consulting firms, he is now President of Andrew Sobel Advisors, a strategy consulting and professional development firm. He earned his BA at Middlebury College and holds an MBA from Dartmouth's Tuck School of Business.
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