Micromessaging: Why Great Leadership Is Beyond Words
Eliminate negative verbal and nonverbal behaviors and replace them with positive signals that improve the entire organization'No one argues the importance of the small scale better than Stephen Young...Ýwhö calls these make-or-break communications micromessages.- O magazineIn this groundbreaking book, Stephen Young, one of the foremost national experts in leadership, introduces his concept of micromessages. Those are critical behaviors-looks, gestures, tone, nuance, inflection, syntax-that tell people what we really think of them, in contrast to the words we speak, and show you how to cultivate positive messages that will enhance the whole co…
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Produktdetails
- ISBN: 978-0-07-146757-5
- EAN: 9780071467575
- Produktnummer: 2482019
- Verlag: Mcgraw Hill Book Co
- Sprache: Englisch
- Erscheinungsjahr: 2006
- Seitenangabe: 200 S.
- Masse: H23.7 cm x B15.9 cm x D2.4 cm 474 g
- Gewicht: 474
Über den Autor
Stephen Young, as an organiztional guru, has brought his powerful message about micromessaging and leadership to executives in businesses spanning fifteen countries.He is a Senior Vice President at JP Morgan-Chase.
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