The Academic Library and Its Users
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students,…
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Produktdetails
- ISBN: 978-1-351-89527-9
- EAN: 9781351895279
- Produktnummer: 22636679
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2017
- Seitenangabe: 168 S.
- Plattform: EPUB
- Masse: 1'081 KB
Über den Autor
Peter Jordan was Head of Reader Services at Manchester Metropolitan University until 1993 and now lectures on library management. He is the author of many publications on the subject, including Staff Management in Library and Information Work,Third Edition, also published by Gower.
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