Developing Quality in Personal Social Services
Concepts, Cases and Comments
First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, client-orientation and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality…
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Produktdetails
Weitere Autoren: Haverinen, Riitta (Hrsg.) / Leichsenring, Kai (Hrsg.) / Wistow, Gerald (Hrsg.)
- ISBN: 978-0-429-78740-9
- EAN: 9780429787409
- Produktnummer: 31679375
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2019
- Seitenangabe: 318 S.
- Plattform: EPUB
- Masse: 3'889 KB
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