The Greeter and Usher Handbook

Yvonne Gentile is the Senior Director of Hospitality and Connections at the United Methodist Church of the Resurrection in Leawood, Kansas. Before joining church staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She has been part of Resurrection since 1996 and served in numerous volunteer roles at Resurrection until 2011, when she joined the staff team, including leading the Spiritual Gifts Team, the Leadership Development team, and serving on the Committee on Nominations. She has led workshops and teaching events nationally on spiritual gifts, leadership development, building exceptional teams, volunteer management best practices, and radical hospitality. She is co-author of five books: Serving from the Heart: Finding Your Gifts and Talents for Service, Leadership from the Heart: Learning to Lead with Love & Skill, and Leadership Essentials: Practical Tools for Leading in the Church, and most recently, The Art of Hospitality and The Greeter and Usher Handbook, scheduled for release in Spring 2020.