Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (Cahps)
Using a structured consensus process, RAND worked with health plans to identify the specific issues of concern to them regarding the usability of CAHPS results for quality-improvement actions. Results of interviews with health plans confirmed their desire to have supplemental items available that they could use to collect more action-oriented data for quality improvement. In response to this issue, priority domains-coordination of care, access to care, information and materials, and customer service-and topic areas for item development were identified, and items for those areas were developed and field-tested.
CHF 35.50
Preise inkl. MwSt. und Versandkosten (Portofrei ab CHF 40.00)
V105:
Folgt in ca. 15 Arbeitstagen
Produktdetails
Weitere Autoren: Farley, Donna O (Rand Corporation California) / Brown, Julie A / Elliott, Marc N / Vries, Han De
- ISBN: 978-0-8330-4002-2
- EAN: 9780833040022
- Produktnummer: 2530853
- Verlag: RAND
- Sprache: Englisch
- Erscheinungsjahr: 2006
- Seitenangabe: 78 S.
- Masse: H28.1 cm x B21.5 cm x D0.7 cm 249 g
- Gewicht: 249
- Sonstiges: General (US: Trade)
3 weitere Werke von Denise D Quigley:
Bewertungen
Anmelden