Customer Experiences with Soul
A New Era in Design
This pioneering book explains how a whole organisation can come together to evolve an entirely new way of being in the world. It introduces the Holonomic Circle, a new tool which provides a holistic framework for designers, corporate executives, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences.The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and mo…
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Produktdetails
Weitere Autoren: Robinson, Maria Moraes
- ISBN: 978-0-9957158-0-6
- EAN: 9780995715806
- Produktnummer: 26034724
- Verlag: Holonomics Publishing
- Sprache: Englisch
- Erscheinungsjahr: 2017
- Seitenangabe: 248 S.
- Masse: H23.4 cm x B15.6 cm x D1.3 cm 383 g
- Abbildungen: Paperback
- Gewicht: 383
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