Public Management and Complexity Theory
Richer Decision-Making in Public Services
That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority and accountability and resolving principal-agent behaviour pathologies. Essentially, these are all attempts to improve the 'steering' capacity of public sector managers and policy makers.By adopting a…
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Produktdetails
Weitere Autoren: Murphy, Joanne / Muir, Jenny / Murray, John A.
- ISBN: 978-1-136-89988-1
- EAN: 9781136899881
- Produktnummer: 18391949
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2010
- Seitenangabe: 250 S.
- Plattform: EPUB
- Masse: 2'100 KB
- Abbildungen: 15 schwarz-weiße Zeichnungen, 15 schwarz-weiße Tabellen
Über den Autor
Mary Lee Rhodes is Lecturer in Service Delivery & Systems at Trinity College Dublin, Ireland.Joanne Murphy is Research Fellow in Governance, Public Policy and Social Research at Queen's University Belfast, UK.Jenny Muir is Lecturer in Spatial & Environmental Planning at Queen's University Belfast, UK.John A. Murray is Professor of Business Studies at Trinity College Dublin, Ireland.
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