Brilliant Emotional Intelligence
Drive your emotions – don’t let them drive you! We all know people who are brilliant at managing their emotions: they never get overwhelmed in difficult situations; they are great decision makers; they know when to use their intuition;and they express empathy, compassion and understanding towards other people. But most of all, they are excellent communicators. Want to be like this? Brilliant Emotional Intelligence shows you how. Brilliant Outcomes· Understand how emotions work and how to use them effectively · Know how to build rapport and motivate others · Influence, persuade and leave a positive, lasting impression
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Produktdetails
- ISBN: 978-0-273-77657-4
- EAN: 9780273776574
- Produktnummer: 13238825
- Verlag: Pearson Academic
- Sprache: Englisch
- Erscheinungsjahr: 2012
- Seitenangabe: 208 S.
- Masse: 320 g
- Gewicht: 320
Über den Autor
Gill Hasson is a tutor, trainer and coach. She works with voluntary organisations, local authorities, schools, colleges and universities, delivering courses and workshops on personal and career development, communication skills and study skills. Gill is the author of Brilliant Communication Skills and co author of Bounce and How to be Assertive. Gill also writes on health and wellbeing issues for magazines including Psychologies and Natural Health.
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