Noel (Hrsg.) Scott

Advances in Service Network Analysis

Ebook (PDF Format)

Advances in Service Network Analysis examines advances in the management and analysis of networks of organizations in service industries. In recent years recognition of the significance of inter-organizational networks for the provision of complex services, for example at tourist destinations, has stimulated discussion of numerous issues of theoretical and practical significance. These topics include governance, collaboration and partnerships between organizations of varying scale, sophistication and expertise, concern about leadership and trust in the management of service networks, and their overall contribution to social capital developmen… Mehr

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Produktdetails

Weitere Autoren: Laws, Eric (Hrsg.)

ISBN: 978-1-317-99558-6
EAN: 9781317995586
Produktnummer: 25392832
Verlag: Taylor & Francis Ltd.
Sprache: Englisch
Erscheinungsjahr: 2013
Seitenangabe: 208 S.
Plattform: PDF
Masse: 6'458 KB

Über den Autor

Noel Scott is Associate Professor in the School of Tourism at The University of Queensland, Australia. He was the Senior Manager of Research and Strategic Services at Tourism Queensland for several years. His research interests include tourism experiences, destination management and stakeholder organization. He has completed tourism consultancy projects in a number of countries including Fiji, China, and Chile. He has 130 academic articles published, and has authored 13 books. Eric Laws is Adjunct Professor of Tourism Services Management at James Cook University, Cairns, Australia. His research is focussed on tourism service quality, destination management, structural relations in the tourism industry and tourism crisis recovery. He has had over 60 research papers published and has authored or edited 18 books and Journal Special Issues on a range of tourism management topics.