The Six Principles of Service Excellence
In reading this book, you will find that The Six Principles of Service Excellence IS:. A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence.. More than a theory or concept. It is a process that is effectively used in many healthcare, financial, legal, hospitality and food service organizations today by skilled and knowledgeable performance consultants and leaders. You will further come to realize that The Six Principles of Service Excellen…
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Produktdetails
- ISBN: 978-1-4208-5630-9
- EAN: 9781420856309
- Produktnummer: 2151803
- Verlag: Authorhouse
- Sprache: Englisch
- Erscheinungsjahr: 2005
- Seitenangabe: 156 S.
- Masse: H22.6 cm x B15.1 cm x D1.2 cm 243 g
- Gewicht: 243
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