Cases on Managing E-Services
After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics thro…
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Produktdetails
- ISBN: 978-1-60566-064-6
- EAN: 9781605660646
- Produktnummer: 3989556
- Verlag: Information Science Reference
- Sprache: Englisch
- Erscheinungsjahr: 2011
- Seitenangabe: 324 S.
- Masse: H28.6 cm x B22.1 cm x D2.2 cm 1'080 g
- Abbildungen: HC gerader Rücken kaschiert
- Gewicht: 1080
Über den Autor
Ada Scupola, Roskilda University, Denmark.
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