Kanban Maturity Model: Evolving Fit-for-Purpose Organizations

The Kanban method is known for its six practices that enable companies to increase their agility in an evolutionary manner, without making drastic changes to organizational structures, and thus engaging and involving people in the transition initiative. This first edition of the book covers the new beta release of KMM. It describes a roadmap and concrete action steps that enable developing organizations to be fit for their purpose. More precisely: KMM defines seven levels of organizational maturity that can be achieved by appropriately combining Kanban-specific practices and leadership tactics. Explains the intent and implementation details of 132 specific practices, grouped by general practice and maturity level. The practices codify more than ten years of Kanban implementations in firms from small to extremely large, across five continents and many industries. All together they document the body of knowledge that coaches and organizations need to develop a sustainable change, build culture of continuous improvement, unity around a shared purpose, and improve business outcomes. Provides a complete set of example kanban boards that respond to the variety of needs related to visualizing work items, workflows of different types and complexity, risks, classes of services, shared resources, and so forth. Defines in detail what practices and metrics to use-and how-for effective workflow management. Defines the specific Kanban practices that enable delivering high quality products and services, and optimizing economic results. Describes the integration of KMM with existing models and methods, in particular Lean/TPS, Real World Risk Model (by Nassim Taleb), CMMI, and Mission Command. Maps twenty cultural values to the seven maturity levels. Any change agent, manager, or coach needs this knowledge to enable successful evolutionary change of his organization. Includes a number of tips that additionally facilitate the correct implementation of specific practices. The KMM will help you avoid the two most typical failure modes in Kanban implementations: overreaching, causing an aborted start; false summit plateaus and failure to realize full benefit. Use the model to understand the current situation of your organization and define appropriate actions that will drive it to the desired state.