Jeff Gee
Open-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It
Buch
Build stronger relationships with customers through the OPEN Questioning techniqueBy asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales.This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.
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Produktdetails
Weitere Autoren: Gee, Val
- ISBN: 978-0-07-148472-5
- EAN: 9780071484725
- Produktnummer: 2815130
- Verlag: Mcgraw Hill Book Co
- Sprache: Englisch
- Erscheinungsjahr: 2007
- Seitenangabe: 230 S.
- Masse: H20.2 cm x B16.8 cm x D1.6 cm 245 g
- Gewicht: 245
Über den Autor
Jeff Gee is a popular motivational speaker and trainer with over 20 years' experience.
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