From Mindless to Mindful
How did a former bank executive and a kid from a car wash cross paths to discover a shared passion for crafting memorable customer experiences? From Mindless to Mindful answers this question while weaving together their lessons learned over two vastly different careers. Their stories are real and compelling-they transcend boundaries between industries, the nature of businesses, and generational gaps. In today's global marketplace, products and pricing are becoming less distinguishable. Organizations are discovering that great customer service is no longer enough-it takes more. From Mindless to Mindful will sharpen your…
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Produktdetails
Weitere Autoren: Otta, Jesse
- ISBN: 978-1-55483-139-5
- EAN: 9781554831395
- Produktnummer: 16398669
- Verlag: Insomniac Press
- Sprache: Englisch
- Erscheinungsjahr: 2014
- Seitenangabe: 200 S.
- Masse: H20.3 cm x B12.7 cm x D1.1 cm 221 g
- Abbildungen: Paperback
- Gewicht: 221
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