The Six Principles of Service Excellence
In reading this book, you will find that The Six Principles of Service Excellence IS: . A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence. . More than a theory or concept. It is a process that is effectively used in many healthcare, financial, legal, hospitality and food service organizations today by skilled and knowledgeable performance consultants and leaders. You will further come to real…
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Produktdetails
- ISBN: 978-1-4208-5631-6
- EAN: 9781420856316
- Produktnummer: 2155751
- Verlag: Authorhouse
- Sprache: Englisch
- Erscheinungsjahr: 2005
- Seitenangabe: 156 S.
- Masse: H23.5 cm x B15.7 cm x D1.3 cm 403 g
- Abbildungen: HC gerader Rücken mit Schutzumschlag
- Gewicht: 403
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