IT Business Management: Solutions from SAP
Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to d…
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Produktdetails
- ISBN: 978-90-8753-916-0
- EAN: 9789087539160
- Produktnummer: 13308002
- Verlag: Haren Van Publishing
- Sprache: Englisch
- Erscheinungsjahr: 2011
- Seitenangabe: 126 S.
- Plattform: PDF
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