Catherine Sheldrick Ross

Communicating Professionally

A How-To-Do-It Manual for Librarians

Ebook (EPUB Format)

An updated and expanded version of the training guide Booklist called one of the most valuable professional publications to come off the presses in a long time, the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual coversFundamental skills such as listening, speaking, and writingReading others' nonverbal behaviorHow to int… Mehr

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Produktdetails

Weitere Autoren: Nilsen, Kirsti

ISBN: 978-1-55570-929-7
EAN: 9781555709297
Produktnummer: 33691093
Verlag: American Library Association
Sprache: Englisch
Erscheinungsjahr: 2013
Seitenangabe: 472 S.
Plattform: EPUB
Masse: 1'466 KB
Auflage: 3. Auflage

Über den Autor

Catherine Sheldrick Ross is Professor Emerita at the University of Western Ontario. She has taught graduate courses in reference services, readers' advisory work, and research methods in the MLIS and PhD programs at Western. She has presented more than fifty workshops to library professionals in the United States and Canada. Together with Patricia Dewdney, she has written two previous editions of Communicating Professionally and is a four-time winner of the Reference Services Press Award. She has published extensively in the areas of reference services, readers' advisory, and the ethnography of reading for pleasure. With co-authors Lynn (E. F.) McKechnie and Paulette M. Rothbauer, she has published Reading Matters: What the Research Reveals about Reading, Libraries, and Community.