Gestion de Servicios ti Basado en ITIL - Guia de Bolsillo
Previously known as: 'IT Service Management based on ITIL V3 - A Pocket Guide' This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new guide also describes the ITIL V3 functions and processes in a separate section as well. Key Features Our Yearly Top 1 Bestseller Endorsed by APMG - the official accreditor of OGC Key Content great for Foundation Exam preparation Portable Reference Guide and contains all the fundamentals The ITIL Service Lifecycle and the I…
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Produktdetails
Weitere Autoren: Jong, Arjen de / Kolthof, Axel / Pieper, Mike / Tjassing, Ruby / Veen, Annelies van der / Verheijen, Tieneke
- ISBN: 978-90-8753-106-5
- EAN: 9789087531065
- Produktnummer: 32676495
- Verlag: Van Haren Publishing
- Sprache: Spanisch
- Erscheinungsjahr: 2008
- Seitenangabe: 178 S.
- Masse: H16.0 cm x B10.6 cm x D1.2 cm 166 g
- Gewicht: 166
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