Managing the Lodging Operation
Using an understandable, student-friendly writing style to provide comprehensive coverage, this text focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality.
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Produktdetails
- ISBN: 978-0-13-112993-1
- EAN: 9780131129931
- Produktnummer: 19159214
- Verlag: Pearson Academic
- Sprache: Englisch
- Erscheinungsjahr: 2005
- Seitenangabe: 336 S.
- Masse: 670 g
- Gewicht: 670
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