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Reinhard Stockmann

Evaluation and Quality Development

Principles of Impact-Based Quality Management

Buch

The topics of evaluation and quality management have, up until now, scarcely been linked to one another. This book contributes to the balancing of this deficit. It shows how the instrument of evaluation can be utilised, with a focus on quality development in non-profit organisations (NPO's). It is assumed that the equality of services rendered by non-profit organisations is measured first and foremost against the achievement of the outcomes that were originally planned. The optimisation of impacts is thus placed at the heart of the evaluation model developed. To this end, a set of evaluation guidelines is compiled, and the methodology for its… Mehr

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Produktdetails


  • ISBN: 978-3-631-57693-9
  • EAN: 9783631576939
  • Produktnummer: 19227672
  • Verlag: Lang, Peter GmbH
  • Sprache: Englisch
  • Erscheinungsjahr: 2008
  • Seitenangabe: 362 S.
  • Masse: H21.1 cm x B14.9 cm x D2.4 cm 496 g
  • Abbildungen: num. fig. and tables
  • Gewicht: 496

Über den Autor


The Author: Reinhard Stockmann, Professor for Sociology, Director of the Center for Evaluation (CEval) at Saarland University; executive editorship of the German-language journal for evaluation and manager of the study course Master of Evaluation.

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