Learning to Run - A Guide to Business Process Re-Engineering
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: . No Cross-functional communication or co-operation. . No understanding of the end-to-end process . No ownership of the end-to-end process . Blame culture . Silo mentality . Resistance to change . Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on cultu…
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Produktdetails
- ISBN: 978-1-908596-90-1
- EAN: 9781908596901
- Produktnummer: 12453893
- Verlag: Grosvenor House Pub Ltd
- Sprache: Englisch
- Erscheinungsjahr: 2012
- Seitenangabe: 218 S.
- Masse: H21.6 cm x B14.0 cm x D1.3 cm 298 g
- Gewicht: 298
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