Designing Mobility and Transport Services
Developing traveller experience tools
European cities increasingly face problems caused by transport and traffic. For many people transport provision is unsatisfactory and current arrangements are leading to a deteriorating environment. A fundamental problem is that our currently fragmented approach makes it difficult to understand fully the circumstances and needs of transport users. In any overall approach public transport is a crucial component. Designing Mobility and Transport Services shows how these issues can be addressed and resolved.The development of an inclusive, validated passenger experience measurement instrument is the first step in understanding the situation and…
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Produktdetails
Weitere Autoren: Woodcock, Andree (Hrsg.) / Osmond, Jane (Hrsg.)
- ISBN: 978-1-317-12046-9
- EAN: 9781317120469
- Produktnummer: 21879427
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2016
- Seitenangabe: 280 S.
- Plattform: PDF
- Masse: 4'549 KB
- Abbildungen: 3356 schwarz-weiße Abbildungen, 6 schwarz-weiße Fotos, 29 schwarz-weiße Zeichnungen, 87 schwarz-weiße Tabellen
Über den Autor
Michael Tovey is Reader in Design Pedagogy and Professor of Industrial Design at Coventry University. He was Dean of the Coventry School of Art and Design for 18 years.Andree Woodcock is Professor of Educational Ergonomics and Design and Coventry University and Director of the Centre of Excellence in Product and Automotive Design.Jane Osmond is Research Fellow for the Centre of Excellence for Automotive and Product Design (CEPAD). As research fellow for the Centre, her main duties include carrying out, analysing and publishing qualitative research on a number of projects.
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