Service Marketing
Services are economic activities offered by one party to another. Often time-based, performances bring about desired results to recipients, objects, or other assets for which purchasers have responsibility. In exchange for money, time, and effort, service customers expect value from access to goods, labour, professional skills, facilities, networks, and systems; but they do not normally take ownership of any of the physical elements involved. There has been a long academic debate on what makes services different from goods. The historical perspective in the late-eighteen and early-nineteenth centuries focused on creation and possession of wea…
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Produktdetails
- ISBN: 978-93-88034-29-6
- EAN: 9789388034296
- Produktnummer: 27870290
- Verlag: Anmol Publications PVT. LTD.
- Sprache: Englisch
- Erscheinungsjahr: 2014
- Seitenangabe: 286 S.
- Plattform: EPUB
- Masse: 347 KB
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By S. D. Singh
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