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Thomas H. Davenport

Working Knowledge: How Organizations Manage What They Know

Buch

The definitive primer on knowledge management, this book serves as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing from their work with more than 30 firms, the authors examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value.

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Produktdetails


Weitere Autoren: Prusak, Laurence
  • ISBN: 978-0-87584-655-2
  • EAN: 9780875846552
  • Produktnummer: 19617589
  • Verlag: Harvard Business Review Pr
  • Sprache: Englisch
  • Erscheinungsjahr: 1998
  • Seitenangabe: 199 S.
  • Masse: H24.2 cm x B16.6 cm x D2.4 cm 513 g
  • Gewicht: 513

Über den Autor


Thomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business. He is the author of the worldwide bestseller, Process Innovation (HBS Press, 1993) and Mission Critical (HBS Press, 2000). Laurence Prusak is a managing principal of the IBM Consulting Group in Boston and the worldwide competency leader in knowledge management for IBM. He formerly was a researcher/consultant at Ernst & Young and Mercer Management Consulting.

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