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Michael J. G. Reid

Winning With Emotion, Why It Matters In Sales

Sales Performance and Emotional Intelligence

Buch

United States business leaders spend $15 billion per year on sales training, but approximately 50% of salespeople still fail to reach their annual sales targets. Business leaders have limited understanding of the relationship between emotional intelligence and its central constructs (self-perception, self-expression, interpersonal, decision making, and stress management) and sales performance of sales professionals based in the United States. The purpose of this correlational research study was to examine the relationship between emotional intelligence and sales performance via an online pre-existing emotional intelligence assessment. Results… Mehr

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Produktdetails


  • ISBN: 978-620-2-09545-7
  • EAN: 9786202095457
  • Produktnummer: 36398740
  • Verlag: LAP Lambert Academic Publishing
  • Sprache: Englisch
  • Erscheinungsjahr: 2018
  • Seitenangabe: 144 S.
  • Masse: H22.0 cm x B15.0 cm x D0.9 cm 233 g
  • Abbildungen: Paperback
  • Gewicht: 233

Über den Autor


Dr. Michael J.G. Reid is CEO of Winning With Emotion, a consulting firm that restores customer loyalty, satisfaction, and retention by improving actions and behaviors of client-facing teams. He founded the firm based on three decades observing clients reacting more favorably to client-facing teams having above average emotional intelligence.

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