The Oxford Encyclopedia of Intergroup Communication

Howard Giles is Professor and Graduate Advisor in the Department of Communication, University of California, Santa Barbara. He has previously served as chair of the department, as well as assistant dean of Undergraduate Studies in the College of Letters and Science. In 2009, he received the Mark L. Knapp Award of the National Communication Association for career contributions to the study of interpersonal communication. He is a fellow of the AmericanPsychological Association, the British Psychological Society, and the International Communication Association, among others. He is the former president of the International Communication Association and International Association for the Study of Language & Social Psychology. Dr. Giles was also the co-founding chairof the ICA Interest Group on intergroup communication and the Editor of the above recent Handbook of Intergroup Communication.Jake Harwood (Ph.D., University of California, Santa Barbara) is Professor of Communication and former director of the Gerontology program at the University of Arizona. He is author of Understanding Communication and Aging (2007) and Communication and Music (2015), and co-editor of The Dynamics of Intergroup Communication (2011). He has published over 100 articles and chapters on intergenerational communication, intergroup communication and communication andmusic, including in journals such as Human Communication Research, Journal of Communication, and Personality and Social Psychology Bulletin.