The Choreography of Customer Service: High Touch Service in a Touch Free World
Customer service is a lot like dancing. You can sit on the sidelines, go through the motions, or take the time to learn. This book will give you the moves to stand out.Chris Lynam left a passion for screenwriting to pursue a summer job as a dance teacher. More than two decades later, he found a way to combine both passions as the co-owner of seven of the top Arthur Murray Dance Studios in the world with his wife and dance partner, Daisey. Chris firmly believes that behind the atmosphere of glitter, Tango dancing, and spray tans lies one of the greatest customer service organizations in the world. The close proximity to the clients creates a l…
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Produktdetails
Weitere Autoren: Miller, John G. (Solist)
- ISBN: 978-1-63758-216-9
- EAN: 9781637582169
- Produktnummer: 37504727
- Verlag: Post Hill Pr
- Sprache: Englisch
- Erscheinungsjahr: 2022
- Seitenangabe: 192 S.
- Masse: H23.0 cm x B15.2 cm x D2.2 cm 408 g
- Gewicht: 408
Über den Autor
Chris Lynam is a father of five, husband of one, and needer of sleep. After a basketball injury, he took up Swing dancing and decided to take a summer job at Arthur Murray Dance studios. Over two decades later, that summer job is where he met his wife, found his calling, and where he continues to discover how rewarding the teaching process is.
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