Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!
Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.
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Produktdetails
Weitere Autoren: Gee, Val
- ISBN: 978-0-07-024817-5
- EAN: 9780070248175
- Produktnummer: 33557876
- Verlag: McGraw-Hill Education - Europe
- Sprache: Englisch
- Erscheinungsjahr: 1999
- Seitenangabe: 147 S.
- Masse: H23.5 cm x B18.7 cm x D1.5 cm 290 g
- Auflage: ed
- Gewicht: 290
Über den Autor
Jeff Gee is a popular motivational speaker and trainer with over 20 years' experience.
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