Serviceology for Services
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
CHF 78.00
Preise inkl. MwSt. und Versandkosten (Portofrei ab CHF 40.00)
V112:
Lieferbar in ca. 10-20 Arbeitstagen
Produktdetails
Weitere Autoren: Karagiannis, Dimitris (Hrsg.)
- ISBN: 978-3-319-61239-3
- EAN: 9783319612393
- Produktnummer: 23014012
- Verlag: Springer Nature EN
- Sprache: Englisch
- Erscheinungsjahr: 2017
- Seitenangabe: 237 S.
- Masse: H23.5 cm x B15.5 cm 3'927 g
- Auflage: 1st ed. 2017
- Abbildungen: s/w. Abb.
- Reihenbandnummer: 10371
- Gewicht: 3927
- Sonstiges: Research
1 weiteres Werk von Yoshinori (Hrsg.) Hara:
Serviceology for Services
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
Ebook (PDF Format)
CHF 65.00
Bewertungen
Anmelden