Service Management, Student Workbook
The Hands-On Study Guide for Service ManagementMaster Strategies and Techniques for Increasing Customer Value in Service OperationsComprehensive resources for study, practice, and explorationProblems offer hands-on practice in capturing and analyzing dataDiscussion questions deepen your insight into service operations managementFully integrated with Service Management, this hands-on workbook brings together extensive practice, study, and discussion opportunities to help students master today’s most important service operations strategies and techniques.Authored by leading experts Cengiz Haksever and Barry Render, it addresses a full range of…
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Produktdetails
Weitere Autoren: Render, Barry
- ISBN: 978-0-13-308885-4
- EAN: 9780133088854
- Produktnummer: 23454440
- Verlag: Pearson Academic
- Sprache: Englisch
- Erscheinungsjahr: 2013
- Seitenangabe: 134 S.
- Masse: 230 g
- Gewicht: 230
Über den Autor
69997977
6 weitere Werke von Cengiz Haksever:
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