Quantitative Methods in Tourism

Rodolfo Baggio holds a degree in Physics (MPhys) and a PhD in Tourism Management. After having worked for leading information technology firms for over 20 years he is presently at the Bocconi University, Milan, Italy, where he teaches courses in Computer Science and coordinates the Information and Communication Technologies area at the Master in Economics and Tourism. He is also Research Fellow at the Carlo F. Dondena Centre for Research on Social Dynamics. He has managed several international research projects and actively researches and publishes in the field of information technology and tourism. His current interests focus on the application of complexity theory and network analysis methods to the study of tourism destinations.; Jane Klobas is Alberto Dondena Research Fellow at the Carlo Dondena Centre for Research on Social Dynamics at Bocconi University in Milan, Italy, and Professor at the University of Western Australia Business School. She teaches quantitative research methods to undergraduate, master and doctoral degree students in Italy and Australasia, and conducts applied research using both qualitative and quantitative research methods. She is author or co-author of several books and book Chapters, and has published research on the psychology and management of technology-mediated learning and knowledge sharing in many journals.