Mary C. (Hrsg.) Lacity

Outsourcing and Offshoring Business Services

Buch

Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in t… Mehr

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Produktdetails

Weitere Autoren: Sauer, Chris (Hrsg.) / Willcocks, Leslie P. (Hrsg.)

ISBN: 978-3-319-84953-9
EAN: 9783319849539
Produktnummer: 29980758
Verlag: Springer International Publishing
Sprache: Englisch
Erscheinungsjahr: 2018
Seitenangabe: 668 S.
Masse: H21.0 cm x B14.8 cm x D3.5 cm 850 g
Auflage: Softcover reprint of the original 1st ed. 2017
Abbildungen: Paperback
Gewicht: 850

Über den Autor

Leslie P. Willcocks is Professor of Technology, Work, and Globalisation at the Department of Management, London School of Economics and Political Science, UK. He is Joint Editor-in-Chief of the Journal of Information Technology.Mary C. Lacity is Curators' Distinguished Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis, US. She is a member of the International Advisory Board of the Journal of Information Technology. Chris Sauer is Senior Tutor at Green Templeton College, University of Oxford, UK. He is Joint Editor-in-Chief of the Journal of Information Technology.