Bob Duckett

Know it All, Find it Fast

An A-Z Source Guide for the Enquiry Desk

Buch

Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. This guide offers useful tips, warns of potential pitfalls, and spotlights typical queries and how to tackle them.

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Produktdetails

Weitere Autoren: Walker, Peter / Donnelly, Christinea

ISBN: 978-1-85604-652-7
EAN: 9781856046527
Produktnummer: 9036062
Verlag: Facet Publishing
Sprache: Englisch
Erscheinungsjahr: 2008
Seitenangabe: 384 S.
Masse: H23.4 cm x B15.7 cm x D2.9 cm 756 g
Auflage: 3 ed
Gewicht: 756
Sonstiges: Professional & Vocational

Über den Autor

Bob Duckett MA FCLIP was until his recent retirement Reference Librarian at Bradford Libraries, and is a member of the editorial board of Reference Reviews. He previously worked for Birmingham City Libraries, Croydon Borough Libraries and University of Wales Libraries. Peter Walker BSc DipLIS MCLIP is a Librarian at Bradford Central Libraries, where he has special responsibility for developing electronic information sources. He previously worked in HMSO Bookshops. Christinea Donnelly BA(Hons) MLib is Development Officer for Young People's Services at Bradford Libraries. She has worked for the Ministry of Defence, CCTA, Hounslow Public Libraries, Leicestershire Public Libraries and a City Merchant Bank.