Keyboard Warriors
Everyone's a critic nowadays! This book is the one that helps you understand why!With over 90% of consumers claiming to use online reviews to make a purchasing decision, the world of online reviews has become a behemoth that looms over many businesses. In the Hospitality sector, in particular, reviews can be extremely damaging so responding to them appropriately can determine the success of your business.Keyboard Warriors journeys with you through the thinking behind writing, reading and responding to, reviews; equipping businesses of all kinds(with an emphasis on hospitality trades) with the tools they need to manage their online presence…
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Produktdetails
- ISBN: 978-0-244-73567-8
- EAN: 9780244735678
- Produktnummer: 29542483
- Verlag: Lulu.com
- Sprache: Englisch
- Erscheinungsjahr: 2018
- Seitenangabe: 152 S.
- Masse: H22.9 cm x B15.2 cm x D0.8 cm 231 g
- Abbildungen: Paperback
- Gewicht: 231
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