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Claire Agutter

ITIL(R) 4 Direct, Plan and Improve (DPI)

Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification

Ebook (EPUB Format)

ITIL(R) 4 Direct, Plan and ImproveIf you've achieved your ITIL Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those involved in directing or planning based on strategy and continual improvement - a must-have skillset practitioners should seek beyond Foundation level.DPI is the only one of the ITIL 4 advanced level courses that leads to both Managing Professional (MP) and Strategic Leader (SL) status. The module is aimed at managers and aspiring managers at all levels,… Mehr

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Produktdetails


  • ISBN: 978-1-78778-284-6
  • EAN: 9781787782846
  • Produktnummer: 37940154
  • Verlag: IT Governance Publishing
  • Sprache: Englisch
  • Erscheinungsjahr: 2021
  • Seitenangabe: 194 S.
  • Plattform: EPUB

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