ITIL 4 Managing Professional Create, Deliver and Support
This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Managing Professional: Create, Deliver and Support will: (i) enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market; (ii) cover service performance and will give practitioners an understanding of service quality and improvement methods; (iii) act as a reference guide that practitioners can u…
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Produktdetails
- ISBN: 978-0-11-331632-8
- EAN: 9780113316328
- Produktnummer: 33651497
- Verlag: The Stationery Office Ltd
- Sprache: Englisch
- Erscheinungsjahr: 2020
- Seitenangabe: 160 S.
- Masse: H27.9 cm x B21.4 cm x D1.0 cm 529 g
- Abbildungen: col. figs, tables
- Gewicht: 529
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