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Claire Agutter

ITIL® 4 High-velocity IT (HVIT)

Your companion to the ITIL 4 Managing Professional HVIT certification

Buch

ITIL® 4 High-velocity ITIf you've achieved your ITIL® 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, supporting those involved in the delivery of digital products and services and anyone working on digital transformation programs.High-velocity IT is one of the ITIL 4 advanced level modules that leads to the MP (Managing Professional) certification. The module is aimed at professionals who are working in fast-paced environments, including adapting ser… Mehr

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Produktdetails


  • ISBN: 978-1-78778-295-2
  • EAN: 9781787782952
  • Produktnummer: 37965893
  • Verlag: Itgp
  • Sprache: Englisch
  • Erscheinungsjahr: 2021
  • Seitenangabe: 294 S.
  • Masse: H21.6 cm x B14.0 cm x D1.5 cm 373 g
  • Abbildungen: Paperback
  • Gewicht: 373

Über den Autor


Claire Agutter is a service management trainer, consultant and author. In 2017 and 2018 she was recognised as an HDI Top 25 Thought Leader and was part of the team that won itSMF UK's 2017 thought leadership award. Claire is the host of the popular ITSM Crowd hangouts, and Chief Architect for VeriSM. Claire is the director of ITSM Zone, which provides online IT service management training, and Scopism, a content and consulting organisation.

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