Fundamentos de ITIL® V3
Foundations of ITIL v3 has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.This version reflects ITIL V3. Written in a concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Founda…
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Produktdetails
Weitere Autoren: Kolthof, Axel / Verheijen, Tieneke / Veen, Annelies / Tjassing, Ruby / Pieper, Mike / Jong, Arjen
- ISBN: 978-90-8753-274-1
- EAN: 9789087532741
- Produktnummer: 13306785
- Verlag: Van Haren Publishing
- Sprache: Spanisch
- Erscheinungsjahr: 2008
- Seitenangabe: 402 S.
- Plattform: PDF
- Masse: 0 KB
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