Foundations of IT Service Management
In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival.This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as:A thorough and convenient introduction to the field of IT Service Management and a selection of the core books in the IT Infrastructure Libra…
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Produktdetails
- ISBN: 978-90-8753-844-6
- EAN: 9789087538446
- Produktnummer: 13249924
- Verlag: Van Haren Publishing
- Sprache: Russisch
- Erscheinungsjahr: 2007
- Seitenangabe: 318 S.
- Plattform: PDF
- Masse: 0 KB
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