Produktbild
Gagandeep Kaur

Employee Perception and Customer Satisfaction

A Study of Selected Indian Universal Banks

Buch

Universal Banking refers to financial intermediaries offering a wide range of banking and financial services under one roof. It is a one-stop super market for both wholesale and retail services. It is a combination of commercial banking, investment banking, insurance and various other activities. This book has been written in very simple and easily understandable manner with relevant quoted references from earlier researchers in this field. It can help the readers as they can update their knowledge regarding factors influencing the customers and employees satisfaction level.

CHF 61.00

Preise inkl. MwSt. und Versandkosten (Portofrei ab CHF 40.00)

Versandfertig innerhalb 1-3 Werktagen

Produktdetails


  • ISBN: 978-3-659-47771-3
  • EAN: 9783659477713
  • Produktnummer: 37625160
  • Verlag: LAP Lambert Academic Publishing
  • Sprache: Englisch
  • Erscheinungsjahr: 2014
  • Seitenangabe: 152 S.
  • Masse: H22.0 cm x B15.0 cm x D0.9 cm 244 g
  • Abbildungen: Paperback
  • Gewicht: 244

Über den Autor


Dr. Gagandeep kaur is a assistant professor in the Department of Commerce, MCM DAV College for Women, Chandigarh, India. She has a Ph.D. degree in banking, which she earned from the Guru Nanak Dev University, Amritsar.Her research interest includes banking, finance, business ethics and marketing.

19 weitere Werke von Gagandeep Kaur:


Bewertungen


0 von 0 Bewertungen

Geben Sie eine Bewertung ab!

Teilen Sie Ihre Erfahrungen mit dem Produkt mit anderen Kunden.