Customer Code of Ethics
The study of ethics seeks to address concepts such as good and bad, right and wrong, justice, and virtue. As ethics apply to customer service, it's your attitude about the way to treat customers, which has to stem from an inner belief that it's the RIGHT thing to do. You'll learn from Laura Stack, who has run a successful business for nearly 20 years, the eight beliefs of a great service attitude:1. The customer is Number One.2. Customers deserve to be listened to.3. We work hard to understand and solve the customer's problem. 4. We strive to maintain a positive attitude, even with difficult customers.5. Everyone in our company impacts cus…
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V210:
Noch nicht erschienen, Januar 2021
Produktdetails
- ISBN: 978-1-61339-286-7
- EAN: 9781613392867
- Produktnummer: 35558595
- Verlag: AudioInk
- Sprache: Englisch
- Erscheinungsjahr: 2012
- Seitenangabe: 0 S.
- Plattform: EPUB
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