Complaints and Grievances in Psychotherapy
A Handbook of Ethical Practice
What is good practice when handling a complaint? What is the ethical basis of such practice? Fiona Palmer-Barnes pays equal attention to both these issues which are essential for psychotherapists and counsellors practising today. Drawing on her considerable experience of managing complaints for both the British Association for Counselling and the United Kingdom Council for Psychotherapy, she delineates the basics for putting in place a professional and ethical system of investigation and action. Illustrated by case examples, the handbook covers all aspects of complaints and grievance management: * competence * contract * confidentiality * mis…
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Produktdetails
- ISBN: 978-0-415-15251-8
- EAN: 9780415152518
- Produktnummer: 2348296
- Verlag: Taylor and Francis
- Sprache: Englisch
- Erscheinungsjahr: 1998
- Seitenangabe: 208 S.
- Masse: H21.6 cm x B13.8 cm 380 g
- Abbildungen: Farb., s/w. Abb.
- Gewicht: 380
Über den Autor
Fiona Palmer Barnes (Author)
4 weitere Werke von Fiona Palmer Barnes:
Complaints and Grievances in Psychotherapy
A Handbook of Ethical Practice
A Handbook of Ethical Practice
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Complaints and Grievances in Psychotherapy
A Handbook of Ethical Practice
A Handbook of Ethical Practice
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