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Nouman Shafique

Black Box of 3 C's (Customer, Company & Competitor) In Modern World

Buch

Today, organizational success and performance depends on identifying, attracting, acquiring and maintaining customers in the highly intensive competition environment. The current research examine the problem of enhancing the organizational performance through customer relationship management capabilities (Customer interaction management Capability and Customer relationship upgrading Capability) in the presence of competition. Population of this research is mobile telecom sector in Pakistan. The random sampling design, sample size is 300 employees from different telecom organizations. They were administered the adopted questionnaire including,… Mehr

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Produktdetails


Weitere Autoren: Athar, Razzaq / Saeed, Tahir
  • ISBN: 978-3-659-64975-2
  • EAN: 9783659649752
  • Produktnummer: 37428418
  • Verlag: LAP Lambert Academic Publishing
  • Sprache: Englisch
  • Erscheinungsjahr: 2014
  • Seitenangabe: 116 S.
  • Masse: H22.0 cm x B15.0 cm x D0.7 cm 191 g
  • Abbildungen: Paperback
  • Gewicht: 191

Über den Autor


Nouman Shafique was born in Sargodha - Pakistan. He studied in Islamabad at Preston University where he successfully completed M. Phil degree in Management Sciences. Now Mr. Nouman is a scholar of Doctor in Business Administration degree from same university.

4 weitere Werke von Nouman Shafique:


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