Black Box of 3 C's (Customer, Company & Competitor) In Modern World
Today, organizational success and performance depends on identifying, attracting, acquiring and maintaining customers in the highly intensive competition environment. The current research examine the problem of enhancing the organizational performance through customer relationship management capabilities (Customer interaction management Capability and Customer relationship upgrading Capability) in the presence of competition. Population of this research is mobile telecom sector in Pakistan. The random sampling design, sample size is 300 employees from different telecom organizations. They were administered the adopted questionnaire including,…
Mehr
CHF 73.00
Preise inkl. MwSt. und Versandkosten (Portofrei ab CHF 40.00)
V105:
Folgt in ca. 15 Arbeitstagen
Produktdetails
Weitere Autoren: Athar, Razzaq / Saeed, Tahir
- ISBN: 978-3-659-64975-2
- EAN: 9783659649752
- Produktnummer: 37428418
- Verlag: LAP Lambert Academic Publishing
- Sprache: Englisch
- Erscheinungsjahr: 2014
- Seitenangabe: 116 S.
- Masse: H22.0 cm x B15.0 cm x D0.7 cm 191 g
- Abbildungen: Paperback
- Gewicht: 191
Über den Autor
Nouman Shafique was born in Sargodha - Pakistan. He studied in Islamabad at Preston University where he successfully completed M. Phil degree in Management Sciences. Now Mr. Nouman is a scholar of Doctor in Business Administration degree from same university.
4 weitere Werke von Nouman Shafique:
Bewertungen
Anmelden