Analysis and Evaluation of Online Banking Services
The Case of Angolan Bank Customers
The emergence of new information and communication technologies in various sectors of the world economy has changed the way service providers relate with their customers. Banking is one of the sectors of the economy where the applicability of technological innovations is essential to obtain the quality levels expected by their customers, judging by the competition in the sector. Electronic banking has become one of the communication vehicles that offers great economic advantages to bank customers, in addition to the efficiency and speed with which operations are carried out, in a world where time is becoming an increasingly scarce resource. T…
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Produktdetails
- ISBN: 978-620-4-09233-1
- EAN: 9786204092331
- Produktnummer: 37554405
- Verlag: Our Knowledge Publishing
- Sprache: Englisch
- Erscheinungsjahr: 2021
- Seitenangabe: 84 S.
- Masse: H22.0 cm x B15.0 cm x D0.5 cm 143 g
- Abbildungen: Paperback
- Gewicht: 143
Über den Autor
Euclides Firmino Capitamolo, di nazionalità angolana, si è laureato in gestione aziendale presso l'Università Agostinho Neto (UAN). Ha un master in finanza dell'Universidade Portucalense do Porto (UPT), in Portogallo. È un professionista focalizzato sull'area delle vendite, con una vasta esperienza nella gestione delle vendite di prodotti e servizi bancari.
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