Noel (Hrsg.) Scott

Advances in Service Network Analysis

Buch

This title examines advances in the management and analysis of networks of organizations in service industries. Topics include governance, collaboration and partnerships between organizations of varying scale, and concern about leadership and trust in the management of service networks.

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Produktdetails

Weitere Autoren: Laws, Eric (Hrsg.)

ISBN: 978-0-415-68664-8
EAN: 9780415686648
Produktnummer: 23082778
Verlag: Taylor and Francis
Sprache: Englisch
Erscheinungsjahr: 2011
Seitenangabe: 202 S.
Masse: H24.6 cm x B17.4 cm 540 g
Abbildungen: Farb., s/w. Abb.
Gewicht: 540

Über den Autor

Noel Scott is Associate Professor in the School of Tourism at The University of Queensland, Australia. He was the Senior Manager of Research and Strategic Services at Tourism Queensland for several years. His research interests include tourism experiences, destination management and stakeholder organization. He has completed tourism consultancy projects in a number of countries including Fiji, China, and Chile. He has 130 academic articles published, and has authored 13 books. Eric Laws is Adjunct Professor of Tourism Services Management at James Cook University, Cairns, Australia. His research is focussed on tourism service quality, destination management, structural relations in the tourism industry and tourism crisis recovery. He has had over 60 research papers published and has authored or edited 18 books and Journal Special Issues on a range of tourism management topics.